Privacy Policy

At The Moroccan Travel, protecting your personal data is a priority. This Privacy Policy explains how we collect, use, and protect your information when you use our website TheMoroccanTravel.com or our services.

1. Data Controller

The data controller is:

• Agency Name: The Moroccan Travel

• Address: Essada IMM 20, 1st floor, Apartment No. 6, Marrakech

• Email : Contact@themoroccantravel.com

• Phone: +212 704863464

We undertake to process your personal data in accordance with Moroccan Law No. 09-08 on the protection of personal data.

2. Data collected

We collect different types of information depending on your interactions with our site and services:

Data provided voluntarily:

• First and last name

• Email address

• Phone number

• Payment information (at the time of booking)

• Travel information (dates, preferences, etc.)

Data collected automatically:

When you use our site, we collect technical data such as:

• IP address

• Browser type and operating system

• Browsing data (pages viewed, duration of visit, etc.)

3. Purposes of Processing

Your personal data is collected for the following reasons:

1. Reservation and service management: Organization of your trips, booking of accommodation and activities.

1. Communication: Responding to your requests for information or quotes.

1. Marketing: Sending promotions and special offers if you have consented to this.

1. Website improvement: Analysis of user behavior to optimize the user experience.

1. Legal obligations: Compliance with tax and accounting obligations.

4. Data Sharing

Your personal data may be shared with:

• Our tourism partners (hotels, transport providers, guides) necessary for making your reservations.

• Our technical service providers (website host, payment services).

• The competent authorities, when required by law.

We promise never to sell your personal data to third parties.

5. Data Security

We implement technical and organizational measures to protect your data against:

• Unauthorized access

• Unauthorized disclosure or modification

• Accidental loss or destruction

Your sensitive data (e.g., banking information) is encrypted and transmitted securely.

6. Your Rights

In accordance with Moroccan law No. 09-08, you have the following rights regarding your personal data:

1. Right of access: Obtain a copy of your data.

1. Right to rectification: Correct inaccurate or incomplete data.

1. Right to erasure: Request the deletion of your data, unless its retention is mandatory (e.g., legal obligations).

1. Right to object: Object to the use of your data for marketing purposes.

To exercise your rights, please contact us by:

• Email : Contact@themoroccantravel.com

7. Cookies

Our website uses cookies to improve your user experience and collect statistical data.

Types of cookies used:

• Necessary cookies: Ensure the proper functioning of the site.

• Analytical cookies: These cookies enable us to evaluate performance and optimize content.

• Advertising cookies (if applicable): Used to personalize ads.

You can configure your browser to accept or reject cookies. For more information, see our [Cookie Policy].

8. Data Retention

Your personal data will only be stored for as long as necessary to fulfill the purposes described above, unless a longer storage period is required by law.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect legal or organizational changes. We recommend that you check this page regularly.

10. Contact

If you have any questions or complaints regarding this policy or the processing of your personal data, you can contact us at:

• Email : Contact@themoroccantravel.com

• Phone: +212 704863464

• Address: Essada IMM 20, 1st floor, Apartment No. 6, Marrakech